Step up your WhatsApp communication.Simple, powerful, all in one platform.

HopySuite is the only platform that centralises communication with everyone in the hospitality chain: guests, owners, suppliers and team members.

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HopySuite — guest WhatsApp inbox
ROI Simulator

See how much you can earn with HopySuite

Move the slider and see the return on your business in real time.

How many units do you manage?
100
min 10
max 300
Time saved
75 hours/month
€1,350 in staff costs
Extra upsell
€9,000
300 bookings/month
Net ROI / month
+€9,650
1379% return
Recommended plan
Scaling€700/month

Tailored to your size. Adjusts automatically as your portfolio grows.

Annual return
+€115,800

Operational savings + upsell, net of HopySuite cost.

Estimates based on industry averages: 3 bookings/month per unit, 15 WhatsApp messages per booking, €30 average upsell (early check-in, late check-out, transfers, extras).

Why HopySuite

Four concrete reasons to choose the only platform truly built for hospitality operators.

Official WhatsApp Business, integrated

Chat with guests, owners and suppliers from a single inbox. Meta-approved templates, multimedia and internal notes on conversations.

Automated Customer Journey

Pre-arrival, check-in, in-stay, post check-out and review messages. All automatic, in 50+ languages.

Bookings & PMS sync

Native integrations with leading PMS and channel managers. No double entry, data always aligned.

Marketing & Campaigns

WhatsApp broadcasts, contact segmentation, campaigns with open and reply tracking.

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HopySuite owners inbox
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HopySuite customer journey
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HopySuite analytics
Product tour

See HopySuite in action

A look at the platform tourism operators like you use every day: unified inbox, customer journey, WhatsApp templates and analytics.

One WhatsApp inbox: guests, owners and suppliers

Conversations split by audience, extras highlighted, automatic translation and internal notes. Your team replies from a single platform without losing track.

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app.hopysuite.com
One WhatsApp inbox: guests, owners and suppliers

Automated customer journey

Configure pre-arrival, check-in, in-stay, check-out and review sequences. Each message goes out at the right time, in the guest's language, with booking data.

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Automated customer journey

WhatsApp templates ready and Meta-approved

Create, translate and submit templates for approval directly from HopySuite. Utility and Marketing categories, sample library, no technical steps in Business Manager.

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WhatsApp templates ready and Meta-approved

Real-time analytics

Message volume, delivery and read rate, time and money saved through automation. All on a single dashboard.

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Real-time analytics

Smart bulk send

Filter guests by status, property, sentiment, consent and channel. Send targeted campaigns with approved templates and track opens and replies.

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Smart bulk send

Real-time multilingual chat

Each contact writes in their own language and your team replies in theirs: HopySuite translates conversations both ways, in 50+ languages.

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Real-time multilingual chat

One platform, four audiences

HopySuite speaks the language of everyone around your properties.

For guests

Fast replies, personalised journey and upselling that adds €30 per booking on average.

For owners

Dedicated chat, transparent expense approval and automatic periodic reports.

For suppliers

Assignable tasks, integrated operational chat and full intervention history.

For the team

Roles & permissions, real-time notifications, mobile PWA app, multilingual interface.

ROI you'll see in months

HopySuite pays back 5–15× the plan cost. Here's where the value comes from.

−1 min
per automated message

Plus 1 minute saved for every contact saved to your address book.

+€30
average upselling

Per booking, thanks to automated upsell messages in the customer journey.

5–15×
typical ROI

HopySuite pays for itself many times over the plan cost. Use the simulator above.

Trusted by tourism operators

Riviera Stays
Borgo Living
Costa Hosts
Lago Suite
Roma Keys
"With HopySuite we unified all guest communication on WhatsApp. The team replies faster and guests feel cared for from the very first message."
Cristina
Klodge
"The automated customer journey let us scale without hiring. Pre-arrival and post check-out messages run on their own, in multiple languages."
Juan Carlo
Holihome
"Finally a tool truly built for vacation rental managers. Quick setup and Italian-speaking support that makes a difference."
Massimo
Basilicata Host to Host
"Genuinely simple yet powerful: templates and internal notes let us keep tone of voice and quality consistent across conversations."
Diletta
Affittibrevi Italia
"HopySuite cut the time we spent on WhatsApp by 60%. Unified inbox, templates and customer journey changed the way we work."
Marco Bianchi
Founder, Riviera Stays · 180 rooms
"The automated customer journey handles check-in and follow-up without intervention. Reviews up 40%."
Elena Conti
Operations, Borgo Living · 95 rooms
"The housekeeping module brought order to cleaning and stock. I can finally see margin per unit."
Luca Ferri
CEO, Costa Hosts · 230 rooms
"The unified WhatsApp inbox with internal notes changed how we collaborate. No more lost information between operators."
Sara Romano
Lago Suite · 70 apartments
"Automated upsells in the customer journey bring on average €35 more per booking. It paid for itself in two months."
Davide Greco
Roma Keys · 140 rooms
"We integrated HopySuite with our hotel PMS: pre-check-in, in-room requests and reviews all run on WhatsApp. The front desk got back precious hours every day."
Andrea Moretti
General Manager, Hotel Marina Palace · 4 stars, 120 rooms
"For a boutique hotel, attention to detail is everything. With HopySuite every guest gets personalized messages in their own language, before they even arrive."
Federica Russo
Director, Boutique Hotel Belvedere · 32 rooms
"We handle dozens of rentals every week: with HopySuite we send pre-boarding briefings, instructions and check-out over WhatsApp. Fewer calls, happier customers."
Simone Pellegrini
Sail & Sea Charter · boat rentals, Liguria
"Booking confirmations, pickup instructions and post-tour reviews go out automatically. Positive reviews up 25%."
Giorgia Vitale
Bike Tour Cinque Terre · experiences and e-bike rentals
"For experiences, timing is everything. Automatic reminders and real-time translation let us welcome guests from all over the world stress-free."
Tommaso De Luca
Wine & Taste Experiences · tastings in Tuscany

Three plans for every size

From Starter to Scaling. All prices are monthly, VAT excluded. Up to 20% off when paying annually.

Starter

210/month

30 rooms included · max 49 properties €7/month per property over 30

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⭐ Most popular

Beginner

350/month

50 rooms included · max 99 properties €7/month per property over 50

See all plans

Scaling

700/month

100 rooms included · max 249 properties €7/month per property over 100

See all plans
Official Meta WhatsApp Business API
Data hosted in the EU, GDPR compliant
Automatic backups and Enterprise SLA
Onboarding and support in your language

Frequently asked questions

Ready to simplify your operations?

In 30 minutes, discover how HopySuite can cut the time you spend on communication with guests, owners and suppliers.