The new operating system for hospitality
HopySuite
Sees the property. Understands the context. Starts the work.
Hopy is evolving from a communication center into an AI-powered operating system. Photos, videos and conversations become property knowledge, tasks and service requests.
Visit us at Vivere di Turismo, 17-18 NovemberVisual Intelligence.
Every property has a story. Hopy learns to read it through photos and videos, and keeps its information up to date through your team’s work.
- Rooms and amenities
- Visible property information
- Operational knowledge base
A property profile built from what it sees.
Upload property images and videos. Visual Intelligence reads rooms, amenities and visible information to build the property profile, instead of starting from a blank page.
Discover Hopy in a demoAI OPERATIONS
More than a reply. The start of the work.
AI connects what happens at the property to the people who need to act. From the first image to the supplier request, in one system.
Sees
Reads property photos and videos uploaded by you or sent by your team.
Understands
Connects information to the property and its operational context.
Organizes
Turns guest reports into tasks to manage.
Activates
Opens service requests with suppliers.
All the power of Hopy. A new intelligence.
WhatsApp, customer journeys and PMS integrations remain at the core. AI and Visual Intelligence add property knowledge and operational automation.
Official WhatsApp Business, integrated
Chat with guests, owners and suppliers from a single inbox. Meta-approved templates, multimedia and internal notes on conversations.
Automated Customer Journey
Pre-arrival, check-in, in-stay, post check-out and review messages. All automatic, in 50+ languages.
Bookings & PMS sync
Native integrations with leading PMS and channel managers. No double entry, data always aligned.
Marketing & Campaigns
WhatsApp broadcasts, contact segmentation, campaigns with open and reply tracking.
See HopySuite in action
A look at the platform tourism operators like you use every day: unified inbox, customer journey, WhatsApp templates and analytics.
One WhatsApp inbox: guests, owners and suppliers
Conversations split by audience, extras highlighted, automatic translation and internal notes. Your team replies from a single platform without losing track.
See a live demo
Automated customer journey
Configure pre-arrival, check-in, in-stay, check-out and review sequences. Each message goes out at the right time, in the guest's language, with booking data.
See a live demoWhatsApp templates ready and Meta-approved
Create, translate and submit templates for approval directly from HopySuite. Utility and Marketing categories, sample library, no technical steps in Business Manager.
See a live demo
Real-time analytics
Message volume, delivery and read rate, time and money saved through automation. All on a single dashboard.
See a live demoSmart bulk send
Filter guests by status, property, sentiment, consent and channel. Send targeted campaigns with approved templates and track opens and replies.
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Real-time multilingual chat
Each contact writes in their own language and your team replies in theirs: HopySuite translates conversations both ways, in 50+ languages.
See a live demo
One platform, four audiences
HopySuite speaks the language of everyone around your properties.
For guests
Fast replies, personalised journey and upselling that adds €30 per booking on average.
For owners
Dedicated chat, transparent expense approval and automatic periodic reports.
For suppliers
Assignable tasks, integrated operational chat and full intervention history.
For the team
Roles & permissions, real-time notifications, mobile PWA app, multilingual interface.
See how much you can earn with HopySuite
Move the slider and see the return on your business in real time.
Tailored to your size. Adjusts automatically as your portfolio grows.
Operational savings + upsell, net of HopySuite cost.
Estimates based on industry averages: 3 bookings/month per unit, 15 WhatsApp messages per booking, €30 average upsell (early check-in, late check-out, transfers, extras).
ROI you'll see in months
HopySuite pays back 5–15× the plan cost. Here's where the value comes from.
Plus 1 minute saved for every contact saved to your address book.
Per booking, thanks to automated upsell messages in the customer journey.
HopySuite pays for itself many times over the plan cost. Use the simulator above.
Trusted by tourism operators
"With HopySuite we unified all guest communication on WhatsApp. The team replies faster and guests feel cared for from the very first message."
"The automated customer journey let us scale without hiring. Pre-arrival and post check-out messages run on their own, in multiple languages."
"Finally a tool truly built for vacation rental managers. Quick setup and Italian-speaking support that makes a difference."
"Genuinely simple yet powerful: templates and internal notes let us keep tone of voice and quality consistent across conversations."
"HopySuite cut the time we spent on WhatsApp by 60%. Unified inbox, templates and customer journey changed the way we work."
"The automated customer journey handles check-in and follow-up without intervention. Reviews up 40%."
"The housekeeping module brought order to cleaning and stock. I can finally see margin per unit."
"The unified WhatsApp inbox with internal notes changed how we collaborate. No more lost information between operators."
"Automated upsells in the customer journey bring on average €35 more per booking. It paid for itself in two months."
"We integrated HopySuite with our hotel PMS: pre-check-in, in-room requests and reviews all run on WhatsApp. The front desk got back precious hours every day."
"For a boutique hotel, attention to detail is everything. With HopySuite every guest gets personalized messages in their own language, before they even arrive."
"We handle dozens of rentals every week: with HopySuite we send pre-boarding briefings, instructions and check-out over WhatsApp. Fewer calls, happier customers."
"Booking confirmations, pickup instructions and post-tour reviews go out automatically. Positive reviews up 25%."
"For experiences, timing is everything. Automatic reminders and real-time translation let us welcome guests from all over the world stress-free."
Three plans for every size
From Starter to Scaling. All prices are monthly, VAT excluded. Up to 20% off when paying annually.
Beginner
50 rooms included · max 99 properties €7/month per property over 50
See all plansScaling
100 rooms included · max 249 properties €7/month per property over 100
See all plansFrequently asked questions
Meet Hopy.
Discover how AI and Visual Intelligence connect property knowledge, conversations and operations in a demo.