HopySuite covers the full communication cycle for hospitality businesses: hotels, vacation rentals, experiences and rentals. From the first request to post-stay, in a single WhatsApp inbox.
One communication platform for the entire hospitality sector: from short-term rentals to chains, from experiences to rentals.
Apartments, vacation homes, B&Bs, guesthouses and short-term rentals managed by professional property managers.
Independent properties that want to deliver tailor-made service and direct communication with every guest.
Multi-property groups that centralise conversations and standardise flows across every hotel.
Experience operators, guided tours and tastings: bookings, confirmations, reminders and upsell via WhatsApp.
Boat, bike, kayak, e-bike and scooter rentals: shifts, contracts, deposits and real-time support.
Operators combining accommodation, dining and experiences in a single integrated tourism offer.
Build automated sequences based on your PMS events: new booking, confirmation, reminder, post check-out follow-up. Each message is personalised with guest and property data, sent only at the right time of day.
Conversations with international guests are translated both ways in 50+ languages. Your team writes in your language, the guest receives in theirs, replies come back already translated to the unified inbox.
Instant notifications to the operations team when a last-minute request arrives, with quick confirmation flows, instructions delivery and access code generation. No more lost bookings because nobody saw WhatsApp in time.
Automatic delivery of arrival instructions, door codes, directions and departure reminders at the right moment. Drastically cut guest calls and improve experience from the first contact.
Launch segmented campaigns to groups of guests or owners: service updates, seasonal offers, review collection. Schedule sends at the best days and times and track opens and replies.
Create, translate into 4 languages and submit WhatsApp templates for approval directly in HopySuite. Marketing and Utility categories, ready-to-use library, no technical work in Meta Business Manager.
Available from the Plus plan. Turn conversations into tasks assignable to the operations team: cleanings, maintenance, deliveries. Each task stays linked to the original conversation and the property involved.
Communication volume, delivery and read rate, time and money saved through automation. A clear dashboard to measure HopySuite's real impact on your operations.
HopySuite is built for those who want results, not configurations. We guide you step by step until your first automated message reaches your first guest.
A dedicated onboarding manager configures WhatsApp Business, your PMS and first flows together with you.
Library of pre-written customer journeys for check-in, check-out, reviews and last-minute.
Help via chat, email and video call. Quick replies, no tickets lost in limbo.
Assisted contact and booking import. If something doesn't fit, we sort it out.
In 30 minutes, discover how HopySuite can cut the time you spend on communication with guests, owners and suppliers.
