Online Check-in in Italy: Regulations and Best Practices 2026
Updated 2026 regulations and recommended workflows.
by HopySuite
In 2026, Italian regulations on guest identification for short-term rentals continue to evolve. Here's an update.
Alloggiati Web
The transmission of guest data to the Police Headquarters (Questura) within 24 hours of arrival (6 hours for stays shorter than 24 hours) remains mandatory. Online check-in does not replace Alloggiati Web; it feeds into it.
Remote Identification
The 2024-2025 guidelines allow for remote identification provided it is supported by an identity document + selfie + liveness verification. The physical presence of the property manager is not mandatory if the process is properly documented.
Best Practices 2026
- Request documents 3 days before check-in via WhatsApp.
- Secure upload to a platform with encryption.
- Automatic transmission to Alloggiati Web.
- Encrypted storage for 5 years.
- Automatic deletion at the end of the legal retention period.
HopySuite
HopySuite's online check-in module manages requests, secure uploads, document OCR, and submission to Alloggiati Web. Book a demo.
