HopySuite Now Integrates with Icnea

The integration with Icnea is now available to all HopySuite customers. Users of Icnea as their PMS can now manage all communication with guests, owners, and their team directly from the official WhatsApp Business platform.

What the Integration Unlocks

• Bookings, calendar, and guest data synchronized with Icnea in real-time.
• Automated customer journey: pre-arrival, check-in, in-stay, and post-stay.
• AI-powered assisted replies trained on your properties and house rules.
• Notifications for your operational team and owners sent directly via WhatsApp.

How to Activate

From the HopySuite dashboard, select Icnea, enter your API credentials, and choose the properties to connect. Guided onboarding provided by our team.

Who It's For

Operators using Icnea, particularly popular in the Spanish and Italian vacation rental markets, who want a WhatsApp hub dedicated to tourism.